Reviews

If you’re one of those people who prefers to hear reviews from your friends, your peers, and other car owners, then know this – from Hampton or Rye to Cape Neddick or Ogunquit, or from New Castle to Newington, Autoworks is known for being the auto repair facility that friends refer to friends.


Miles and gallons of KISSES to Autoworks in Kittery for helping people to solve problems in their lives and in the bigger community at the same time. Whenever my car needs anything at all, the good folks at Autoworks help me reduce my carbon footprint and get me where I need to go while they fix my precious car. They help me carpool from the Park & Ride, or loan me one of their cars — a huge help! Thanks, Autoworks!

- S.S. from York, ME

As part of Autoworks' commitment to service excellence and transparency, we offer this sampling of real AAA reviews from actual Autoworks customers--the good, the bad, and everything in between:

    
Dear Steve and Jeremy, Recently, we brought our daughter’s 2009 Hyundai to Autoworks for its 50,000 maintenance service. When we picked up the car, your service manager (Jeremy) informed us that the air box was broken, and said that Autoworks had not replaced it, as it should be covered by our Hyundai warranty. Jeremy took photos of the broken air box with his cell phone and texted these photos to my wife, who subsequently forwarded them to the Hyundai dealer where we purchased this used car. Initially, two (2) area Hyundai dealers refused to repair it as a warranty claim, including the dealer that sold us this used car. When I informed Jeremy of these denials, he explained the matter in greater detail, which enabled me to send a detailed email to the Hyundai dealer where we had purchased the car. As a result of this detailed explanation and a review of Jeremy’s photos, the Hyundai dealer subsequently agreed to replace the broken air box as a warranty claim. We appreciate the extra effort put forth by Autoworks in helping us to get the Hyundai dealer to honor the warranty claim.

- P.P. from Exeter, NH

I want to thank you for the quality service you continually offer and the welcoming atmosphere created at Autoworks in Kittery. I've been buying and selling cars for nearly 10 years, and my least favorite part of owning so many different vehicles is finding the right people to service them when I can't do it myself.  Many people, including myself, take great pride in the vehicles they own. It's comforting to know that Autoworks technicians apply the same attention to detail I would use if I was working under the hood. In a time when overpriced service and cheap gimmicks appear on every corner, it's rare to leave an automotive service station feeling satisfied. Autoworks offers the perfect balance between quality work and fair pricing. Thank you for all your hard work and I look forward to using your services in the future.

- S.L. from Newmarket, NH

As a woman, I appreciate clear descriptions of what my Prius needs and people doing exactly what they say.

- H.Z. from Kittery, ME

I felt they were honest and did a great job!

- M.B. from York, ME

Great shop; very knowledgeable people. I recommend them all the time.

- J.P. from York, ME

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